Shipping policy

We at Willow & Wick want your online experience to be enjoyable, simple and successful.

Please review our policies and procedures and let us know if you have any questions or concerns by contacting us using our Contact us

Payment & Shipping Times

We accept most credit card/debit cards. Most orders are shipped from Mainland UK  If the item you have ordered is personalised your purchase normally 2-3 days. Depending on the Item please see also Product description.

We will email you when the item is send off.

We do not ship on Saturday, Sunday or Local/Public Holidays.

Useful Information :

Please visit Royal Mail  Terms & Condition

https://www.royalmail.com/terms-and-conditions

here you find Royal Mail general terms and conditions (pdf, 338.76 KB)

and Royal Mail specific terms for parcels (pdf, 173.35 KB)

We are not responsible for the content of these links above.